OUR SHIPPING POLICY

Please allow 3-4 weeks for your order to be processed; We will then ship based on weather and availability of the plants.  Orders placed after July 1 are considered to be fall orders and are shipped as product is available.  Most bulbs and perennials are usually available by September.  Some deciduous trees and shrubs are not available until October.  If product is available sooner we will ship your order accordingly.  Merchandise is generally able to ship as soon as processing is completed.

Due to unprecedented demand related to COVID-19 please allow additional time to receive your order. Likewise, it is very difficult to cancel or change an order at this time. Our focus is on shipping orders as quick as we can and as fast as humanly possible during the unforeseen conditions in which we are operating. We apologize for any inconvenience and greatly appreciate your patience.

Keep in mind that many of our plants and trees are shipped in a dormant condition.  Soak overnight before planting.  In general, these items can be planted anytime your ground is not frozen.  An early snow or frost will not harm a nursery stock item that is already dormant.  On the other hand, these items can also be planted during warm weather--simply be sure to water well. Potted perennials can be planted outside any time after your last frost until your ground has frozen solid for the winter.


We've noticed you are using on outdated version of Internet Explorer. Our website provides newer features that might not display or work properly in older browsers. Some issues may occur on the site that could prohibit you from completing your order. In order to provide you with the best shopping experience possible and eliminate potential issues, we highly recommend that you install an updated version of Internet Explorer or another browser before proceeding. Updating your browser is free and easy.

Please Note: If your computer is running Windows XP, you won’t be able to update your Internet Explorer browser and will need to install a new browser such as Chrome or Firefox instead.

The Direct Gardening Support Team
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